Student Support
Need help with managing or understanding your degree?
The Faculty of Arts, Business, Law and Economics Student Support Office can provide degree advice, resolve complex enrolment issues and guide you to student resources and support services to ensure you get the most out of your studies.
Need other assistance?
We encourage you to reach out and utilise the support services available. The University of Adelaide has a variety of resources available to help students be prepared for their academic study.
Academic Contacts
Would you like to know more about your degree, including degree structure, specialisations, majors/minors or potential career options? Or do you need course approval for exchange? Then speak to one of our helpful Program Coordinators and Discipline Advisors! You may also require advice or support with a variety of academic issues.
Study and assessment help
Ask Adelaide is your go-to student service centre. The Ask Adelaide team can help with all general student enquiries by online chat, over the phone or in person. If your enquiry is more complex, the team can refer you to the correct place to get the help you need.
| Academic transcripts | MyAdelaide support | ADAPT support | Device support |
| Enrolment help | Exams support | Expert and Faculty referrals | Forms support |
| General finance enquiries | Graduation support | ID Cards | Official letters |
| Online shop support | Password help | Printing and wifi set up | Timetable clashes |
More information on Ask Adelaide, as well as how to get in touch can be found on their page.
Health and Wellbeing
- Wellbeing Hub
- Student Life Counselling Support
- Adelaide University Union Student Care
- Disability support
- On campus safety
- University Health Practice
Cultural
Living
Get involved with the University's activities and enhance your experience while studying.
Adelaide University Union
The Adelaide University Union provides services and advice for almost every aspect of your life on campus.
Clubs and student societies
Joining a club is the best way to meet people, share your interests and make friends on campus.
Adelaide University Sport
Adelaide University Sport provides and promotes the best possible sport and recreation environment for the University.
Faculty of Arts clubs and associations
Student Hubs
There are a number of dedicates student hub spaces where you can study in quiet or catch up with classmates.
Student Support - Level 1, Nexus 10
The Student Success team is located in the Ask ABLE Student Support Centre, Level 1, Marjoribanks Wing, Nexus 10, 10 Pulteney St. The team is available Monday to Friday, 10 am to 4 pm.
Make an appointment
Make a general, one-on-one appointment (15 mins) with a Student Success Advisor to discuss any complex questions or personal issues. Appointments are available via Zoom, in-person, or by phone call. If you need a longer time to discuss your situation, you can make another appointment during your meeting with an advisor.
Examples of appointment topics:
• Program advice, course-specific information, and academic progress advice.
• Enrolment advice, choosing/changing a major, and study plan development
• Credit transfers
• Leave of absence requests
• Study Overseas approvals
• Discontinuation of studies
• Degree/graduation checks
• Adding courses after the deadline
• Enrolment errors (e.g. timetable clashes)
• Unit overload requests
Book an appointment with a program advisor Email us Call: +61 (08) 8313 0273
In an emergency
In a life-threatening emergency in Australia, call 000 for police, ambulance, and fire fighters.
If you have a non-life-threatening emergency that you need to discuss with an Advisor, please email us to arrange emergency support, or visit Ask Adelaide.
For on-campus emergencies, contact University of Adelaide Security (8313 5444).
Out-of-hours support is also available on the University Crisis Line, which you can call on 1300 167 654 (in Australia only) or text on 0488 884 197 (from anywhere in the world), 5pm-9am on weekdays; 24 hours on weekends and public holidays.
Other emergency out-of-hours support services:
- Lifeline : 13 11 14
- Suicide Callback : 1300 659 467
- Mental Health Triage: 13 14 65
Explore our top FAQs
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Enrolment
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Study plan and degree options
- Where can I find my study plan?
- What is the difference between a core course and an elective?
- What electives should I study?
- What are the different types of classes?
- What's the difference between part-time and full-time study?
- Can I transfer to another degree?
- If I've accepted my SATAC offer and enrolled, but now want to defer, what should I do?
- How do I take a break from study?
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Orientation
- How do I get a student ID card?
- Is Microsoft Office 365 available for students and staff?
- How do I connect to the University's wireless network?
- How do I hire a locker in Hub Central?
- What's my student email address?
- Where can I buy my textbooks?
- How do I book a project room in Hub Central?
- How can I get my course reader?
University action on COVID-19
We are closely monitoring the COVID-19 situation, and our response is being shaped by the latest advice from Australian health and foreign affairs authorities.
Student news
14 Jul
Congratulations Adelaide Graduate Award recipients!
Congratulations to Faculty of Arts student Kristen Lucas for recently achieving the Adelaide Graduate Award. 31 May
Grand Final Moot takes place at Adelaide Law School
On Friday 28 May, the IHL Grand Final Moot took place at the Adelaide Law School, with Ms Olivia Bradley and Ms Jana Humzy appearing for the Prosecution and Ms Natasha Slater and Ms Kimberly Jones appearing for the Defence. 27 May
You're invited! Morgan Stanley Investment Banking Case Study Workshop
Morgan Stanley is a leading global financial services firm providing investment banking, securities, investment management and wealth management services. With offices in more than 41 countries, Morgan Stanley is dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals.